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In an interview published by Skilled Nursing News, TruHealth Assistant Vice President of Clinical Operations Lisa Hitt described the company’s clinical support model for nursing homes. She said its nurse practitioners provide regular bedside care, medication reviews and 24/7 on-call coverage; the supplied interview excerpt does not include the answer to a question about how the company measures its impact.
Skilled Nursing News published a sponsored interview with Lisa Hitt, TruHealth’s assistant vice president of clinical operations, in which she described the company’s nursing home model of regular bedside clinical support and care coordination. Hitt said TruHealth serves about 10,000 plan members across 50 nursing homes in 14 states, making the interview a company account of how its services are organized rather than an independent evaluation of results.
Hitt said TruHealth Clinical Services places nurse practitioners in nursing homes throughout the week, working with facility staff, patients, families and outside providers. She described the approach as proactive: clinicians develop a care trajectory and contingency plans with patients and care teams, rather than waiting for a health problem to prompt more intensive attention. Hitt said this coordination can help avoid hospitalizations that are not necessary, but the supplied excerpt provides no outcome data to verify that effect.
On the plan’s clinical side, Hitt said nurse practitioners serve about 80 patients each. The clinicians review medications weekly and conduct a deeper review monthly, she said, to identify changes such as new prescriptions from outside providers. TruHealth also provides 24/7 on-call access to a nurse practitioner from the state team, with clinicians sharing responsibility to maintain coverage when a colleague is off duty.
Hitt described the people receiving care as a varied population that includes older adults with multiple chronic conditions as well as younger residents with behavioral health needs, people experiencing homelessness and people with developmental challenges. She said the team’s work involves understanding the patient’s circumstances and coordinating with others involved in care. The interview excerpt ends just as Hitt begins answering a question about how TruHealth measures its impact; it does not include her response.
Bedside Support in Nursing Homes
The interview sets out how TruHealth says it organizes clinical support for residents whose care may involve several providers and changing needs. Regular nurse practitioner presence, medication reviews and round-the-clock phone coverage are the practical elements Hitt identifies. Such arrangements are relevant to nursing home operators and residents because care decisions can involve facility teams, families and clinicians outside the building.
However, the figures in the interview describe the company’s reach and staffing model, not demonstrated clinical results. The excerpt does not report hospitalization rates, patient outcomes, cost comparisons or a baseline against which impact could be judged. Readers can understand the model Hitt describes, but cannot assess its effectiveness from the available material alone.
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Hitt’s Long-Term Care Experience
Hitt said she has been a nurse for 18 years and entered the profession intending to work in long-term care, an interest shaped in part by her family’s experience navigating aging and skilled nursing. She began on a nursing home floor, later became a shift supervisor and interim director of nursing, and earned a nurse practitioner license.
She later worked in home-based palliative care in Tennessee, including through a hospital program and HealthSpring, with the stated goal of helping patients remain at home and avoid unnecessary hospital stays. Hitt said that work also introduced her to the Institutional Special Needs Plan (I-SNP) model, designed for people living in long-term care settings. She said the combination of facility and clinical experience led her to TruHealth’s I-SNP operations.
The report identifies itself as sponsored by American Health Partners. That sponsorship is relevant when weighing the interview: Hitt is describing her employer’s approach, and the supplied material does not include an independent assessment or another source’s account.
““At its core, TruHealth Clinical Services brings clinical expertise and proactive care coordination directly into the nursing home.””
— Lisa Hitt, assistant vice president of clinical operations at TruHealth
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Outcomes and Measurement Not Provided
The available interview excerpt does not include Hitt’s answer to the question about how TruHealth measures its impact. It therefore gives no figures for hospitalizations, medication-related events, quality measures, costs or patient experience, and does not specify the periods or comparison groups that would be needed to interpret such results. The stated membership, facility count, practitioner ratio and service descriptions are attributed to Hitt; no independent verification is included in the supplied material.
It is also unclear from the excerpt how the 80-patient ratio is calculated across sites, whether it applies uniformly to every team, or what response times patients and facilities can expect from on-call clinicians. Those details would help readers understand how the described model operates in practice.
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Impact Data Would Clarify Results
The supplied report provides no announced next step, launch date or upcoming milestone. A fuller account of the impact question would be needed to evaluate the model beyond its staffing and care-coordination structure. Relevant follow-up information would include outcome measures, the periods covered, comparison baselines and how TruHealth distinguishes its contribution from other care provided to nursing home residents.
For now, the development is the publication of Hitt’s sponsored interview and her description of TruHealth’s existing approach. No expansion, policy change or new service announcement is included in the provided material.
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Key Questions
Who is Lisa Hitt?
Lisa Hitt is TruHealth’s assistant vice president of clinical operations. In the interview, she said she has been a nurse for 18 years and has worked in long-term care, nursing leadership, nurse practitioner practice and home-based palliative care.
What does TruHealth Clinical Services do?
Hitt described a model that brings nurse practitioners and care coordination into nursing homes, with regular bedside support, medication reviews and plans for responding if a patient’s condition changes.
How large is the program, according to Hitt?
Hitt said TruHealth has about 10,000 plan members across 50 nursing homes in 14 states. These figures are attributed to her in the sponsored interview.
Does the interview show that TruHealth reduces hospitalizations?
No outcome data are included in the supplied excerpt. Hitt said care planning can help avoid unnecessary hospitalizations, but the excerpt does not provide figures or an independent evaluation establishing that result.
How does TruHealth measure its impact?
The interview excerpt does not give Hitt’s answer to that question. It ends as she begins to respond, so the company’s stated measures and any reported results are not available in the supplied material.
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